What We Do

The Children, Youth & Social Services I+IT Cluster (CYSSC) develops information technology applications to help Ontario deliver high-quality programs to children and families. 

Who we support: 

• CYSSC works with the Ministry of Children, Community and Social Services (MCCSS) and their agents to provide effective and valuable I+IT advice, solutions and services which help Ontarians in need reach their full potential.

• We provide leadership, strategic advice and expertise on information technology solutions and services that advance the digital agenda.

• We maintain and operate information technology solutions that support the business and mandate of the ministry to better serve the people of Ontario.

• We work closely with partners in the IT enterprise and Ontario Digital Service to deliver on key ministry priorities, while aligning with the overall technology direction of the OPS.

CYSSC aligns its structure to deliver on current and future priorities while responding to clients as ONE organization. With the aim to deliver excellent services to our ministry partner, CYSSC is continuously transforming to stay innovative and future ready.

• Cluster Mission: Focused on the business, enabling through technology.

• Cluster Vision: Advancing the digital agenda to make a difference in the lives of Ontarians.

Some of our work includes:

• Child Protection Information Network (CPIN); a common information system with 3 primary objectives:

  1. Enhance child safety

  2. Reduce administrative burden

  3. Improve CAS management and ministry oversight

• Social Assistance Management System (SAMS) an I.T. system supporting MCCSS’s delivery of social assistance services.

• Family Responsibility Case Management System (FCMS) that supports the collections and enforcement activities, computerized filing records and provides case administration support (e.g., supporting processes related to writs of seizure and sale, default hearings, support variation applications, return mail, federal garnishments, review of client payment information etc).

   

  Cluster Commitments

  Cluster Commitment Statements:
  1. We commit to collaborating and innovating with each other and our partners, being resilient and supporting change.
  2. We commit to creating an inclusive environment where all are welcomed and respected.
  3. We commit to continuous learning, acknowledging lessons learned while celebrating, applying, enhancing, and sharing our knowledge and experience